Oct 2024 – Present
Product and Operations Manager
SORA Rewards
I lead product and operational initiatives across SORA’s B2B rewards and fulfilment ecosystem in Japan, Korea and China. My work includes identifying product opportunities, defining workflows, improving client-facing platforms and independently building new products and AI-powered solutions from concept through launch.
- Independently built SENDSora from a high-level client need into a complete B2B digital rewards platform
- Took ownership of SORA’s post-rebrand website and built the new commercial platform from scratch
- Created a lead-capture and Slack-notification workflow that turned the website into an acquisition channel
- Build prototypes, internal tools and operational automations using AI-assisted development
- Work across product, operations, clients and technology to move initiatives from ambiguity to implementation



